The cookie settings on this website are adjusted to allow all cookies so that you have the very best experience. If you continue without changing your cookie settings, we'll assume that you are happy to receive all cookies on our website. However, if you would like to, you can change your settings at any time using the Change cookie settings link in the Special menu. 

Printable version

Special offers

No Quibble Returns Policy

No Quibble Returns Policy

We will exchange goods or give you a full refund, including any postage costs, provided that you phone us on 0151 342 1233 during shop opening hours, within seven days of receipt, and return the goods unopened. You will be given a returns number which should be quoted in correspondence detailing the item(s) being returned.

Any exchanged goods will be sent at no additional postage cost.

This meets the requirements of the United Kingdom Distance Selling Regulations.

During the Christmas period from 15th December to 15th January this notice period is extended to 20 working days to allow for unwanted gifts.